Pre-filled, long-lasting and recyclable, the cartridge is, above all, intelligent! It has a chip linked to an algorithm that defines and adapts the right recipe according to demand, while avoiding the waste of any essential oils. A single cartridge can be used by the whole family and contains 1,600 drops of essential oils for long-term, daily, smart and personalized use.
The essential oils are selected by a scientific committee and supplied by the PhytoFrance laboratory based near Montpellier in France. Our oils are chemotyped, a guarantee of quality that ensures that they contain the right principles recognized for their effectiveness in managing a wide spectrum of concerns.
Our cartridge contains 8 pure and organic essential oils (1.35 fl.oz.) :
🌿 Tea Tree (0.17 fl.oz.)
🌿 Peppermint (0.17 fl.oz.)
🌿 Ravintsara (0.17 fl.oz.)
🌿 Eucalyptus Radiata (0.17 fl.oz.)
🌿 Bitter Orange Leaf (0.17 fl.oz.)
🌿 Aspic Lavender (0.17 fl.oz.)
🌿 Rosewood (0.17 fl.oz.)
🌿 Exotic Basil (0.17 fl.oz.)
As one or more essential oils run out, the cartridge algorithm adapts and recalculates a new formula under the same safety conditions and for similar results.
Cartridge autonomy:
🧍 Up to 8 months for 1 person, depending on the amount of usage.
👫 Up to 5 months for 2 person, depending on the amount of usage.
👨👩👧👦 Up to 3 months for a family, depending on the amount of usage.
The SelfCare1® is designed and assembled in France.
We deliver to North America from our warehouse in the US and to Europe from our facility in France.
🇺🇸 North America
Family Self Care only ships to US delivery addresses in the 50 states, cannot deliver to PO boxes or APO/FPO addresses, and cannot guarantee scheduled delivery to Hawaii and Alaska.
🇪🇺 Europe
If you want to deliver your product(s) to Europe, please go to www.familyselfcare.fr and select the most appropriate language for you (French or English).
Please note that circumstances affecting the carrier like weather, special events or various incidents might delay delivery. Feel free to contact Support if you're not satisfied with delivery.
Tracking information will be provided via email and on your order tracking page as soon as your package leaves our warehouse.
Global shipping so you can improve your wellness, ASAP.
Something not quite right? Returns are free, no questions asked within 30 days.
Still have questions? Call us Monday – Saturday 10am – 6pm EST or e-mail us anytime.
30-Day Home Trial
If you are unsatisfied with your purchase from familyselfcare.com for any reason, you have 30 days from the date of shipment to return your product to us.
You have to notify your decision by written declaration specifying your name and first name, email, address, telephone number and order date:
- by email: support@familyselfcare.com
Returns
The product must be returned to us within 14 calendar days after having communicated his decision to withdraw. Returned products must be unopened, complete and undamaged in its original unopened packaging.
Refund
Upon receipt of your product if you meet the conditions mentioned, you will be reimbursed within one month. Your refund will be made by the same means of payment that you used during the initial transaction.
Please note, the buyer is held responsible if the product is damaged upon return. Consider purchasing insurance from the carrier.
Family Self Care guarantees the SelfCare1® for a period of two (2) years from the date of purchase by the original buyer against failures due to manufacturing or material defects occurring based on normal utilization of the device. This warranty does not apply to the cartridges and accessories, or
to any part whose wear and tear is normal during the warranty period.
It does not cover aesthetic deterioration caused by regular usage, faulty maintenance or damage caused by accidents, improper use or negligence. Any attempt to open or dismantle the device (or its accessories) will render the warranty null and void. The warranty does not apply if the device is not connected in compliance with the instructions, or if elements other than Family Self Care cartridges are inserted in the device or if the operating instructions are not followed.
In no event may the above-mentioned warranty be invoked for any harm caused to people or property owing to the operation of the device.
The warranty includes the replacement or repair of the device.
A purchase receipt must be attached to any warranty request submitted to the Family Self Care Customer Service. The cost of shipping the device is not refundable.
Family Self Care’s policy is to honor product warranties only on products purchased directly from Family Self Care or from authorized Family Self Care resellers, and only if accompanied by a receipt or proof of purchase.
Global shipping so you can improve your wellness, ASAP.
Something not quite right? Returns are free, no questions asked within 30 days.
Still have questions? Call us Monday – Saturday 10am – 6pm EST or e-mail us anytime.
